Course Description
This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Possible Employment Outcomes
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
- Administration Assistant
- Information Officer
- Customer Service Officer
- Clerical Officer
Entry Requirements
- Suitable Language and Numeracy Skills
- A Unique Student Identifier
- A computer or laptop with internet access
Delivery Mode
Online via Zoom, One Day per Week
Duration/Volume of Learning
This program is a full-time course completed over a period of 6 months. A student may take up to 12 months to complete the course. The AQF Volume of Learning for a Certificate III Qualification is 1200-1400 hours.
Location
Online, Greenacre, Beenleigh and various locations in Sydney and Brisbane
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Click here for Certificate 3 Guarantee (QLD) Funding Information
Units
| Unit Code | Unit Title | Core / Elective |
|---|---|---|
| BSBCRT311 | Apply critical thinking skills in a team environment | Core |
| BSBPEF201 | Support personal wellbeing in the workplace | Core |
| BSBSUS211 | Participate in sustainable work practices | Core |
| BSBTWK301 | Use inclusive work practices | Core |
| BSBWHS311 | Assist with maintaining workplace safety | Core |
| BSBXCM301 | Engage in workplace communication | Core |
| BSBTEC301 | Design and produce business documents | Elective |
| BSBWRT311 | Write simple documents | Elective |
| BSBPEF301 | Organise personal work priorities | Elective |
| BSBXTW301 | Work in a team | Elective |
| BSBOPS304 | Deliver and monitor a service to customers | Elective |
| BSBOPS305 | Process customer complaints | Elective |
| BSBINS302 | Organise workplace information | Elective |
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Contact
Enquire below about this course today or do a Government Funded Courses Eligibility Check